Issue - meetings
Viewpoint Survey
Meeting: 11/06/2013 - Cabinet (Item 14)
THE CABINET MEMBER FOR CUSTOMER SERVICE AND COMMUNICATIONS, COUNCILLOR LYNN DENHAM Recommends:
1. That the Cabinet note the results of the Viewpoint Survey conducted in November 2012.
Additional documents:
- Appendix 1 - Viewpoint Survey - PMBS Report, item 14
PDF 494 KB
- Appendix 2 - Viewpoint Survey - Analysis of Results, item 14
PDF 3 MB
Minutes:
The Cabinet received a report which identified the results of the Viewpoint Survey that had been conducted in November 2012. The Portfolio Holder for Customer Service and Communications presented the report. The Portfolio Holder made particular reference that the survey had included a boosted sample in the Areas of Highest Need.
The Chairman of Performance Management and Budget Scrutiny Committee advised Cabinet of the comments made by the Committee at its meeting on 4th June 2013. The Chairman informed Cabinet that the Committee noted that 37% of Worcester City respondents considered that they had a limiting long term illness or disability and that there may be merit in exploring this further in future surveys. The Committee also noted that more needs to be done to improve the response rate from people living in Areas of Highest Need.
RESOLVED:- That the Cabinet note the results of the Viewpoint Survey conducted in November 2012.